Muscle Mentor Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while visiting our website, social media channels, coaching platforms, or any other service associated with Muscle Mentor Coaching (“Services”). This Privacy Policy outlines how we collect, use, share, and protect your information.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Name, email address, phone number

• Mailing/billing address

• Payment information (via secure third-party processor)

• Health, fitness, or lifestyle data submitted through coaching forms or check-ins

• Social media handles, usernames, or content (if you tag or mention us)

• Any information you send via contact forms, emails, surveys, or direct messaging

B. Automatic Information

When you visit our website or use our Services, we may automatically collect:

• IP address

• Browser type, device type

• Website activity (pages viewed, clicks, time on site)

• Cookies and similar tracking tools (see Section 6)

C. Information from Third Parties

• If you interact with our ads, affiliate links, or social platforms (e.g., Instagram, Facebook), we may receive related usage data.

2. How We Use Your Information

We use your information to:

• Provide coaching and support services

• Communicate with you regarding your program, billing, or inquiries

• Improve our website, services, and marketing efforts

• Personalize your coaching experience

• Process transactions securely

• Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information. We may share data in limited ways:

• Trusted Third Parties: Including payment processors, email platforms (e.g., Mailchimp), scheduling tools (e.g., Calendly), CRM systems, or hosting providers—all under confidentiality obligations.

• Legal Compliance: If required by law, court order, or government request.

• Business Transfers: If Muscle Mentor Coaching is involved in a merger, sale, or acquisition.

4. How We Protect Your Information

We implement appropriate technical and organizational safeguards, including:

• Encrypted communication via SSL (HTTPS)

• Secure payment gateways (we never store full credit card info)

• Limited access to client data by authorized personnel only

• Strong password policies and regular data audits

While we follow industry best practices, no system is 100% secure. You use our Services at your own risk, and we encourage you to protect your own information.

5. Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (right to be forgotten)

• Objection to or restriction of processing

• Data portability

• Unsubscribing from marketing emails at any time (link provided in every email)

To exercise any of these rights, contact us at: Jamal@muscementorcoaching.com

6. Cookies and Tracking Tools

We use cookies and similar technologies to:

• Analyze website traffic

• Improve user experience

• Customize content and ads

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Data Retention

We retain your information only as long as necessary:

• For the purposes outlined in this Policy

• To fulfill legal obligations

• Or until you request deletion

9. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the “Effective Date” above. Continued use of our Services after changes means you accept the updated terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Muscle Mentor Coaching LLC
📧 Jamal@musclementorcoaching.com
🌐 MuscleMentorCoaching.com

Effective Date: [06-03-2025]